Terms and conditions

Website access

1.1 You do not need to register with us to use most parts of this website.

Use of the website

1.2 You may use this website for your own private purposes, in line with these terms.

1.3 You may print and download material from this website, but you may not modify or reproduce any content without our written permission.

Availability

1.4 We take all reasonable steps to keep this website available all day, every day. Occasionally technical problems may cause downtime, and we will not be liable if the website is unavailable at any time.

1.5 Where possible we give advance warning of maintenance that may make the website unavailable, but we are not obliged to.

Material you send us

1.6 Any material you send or post to this website is treated as non-proprietary and non-confidential. We may copy, disclose, distribute or otherwise use it as we see fit, except personal information, which will not be shared, sold or used in any way without your express permission.

1.7 You must not post or send to or from this website any material:

1. for which you do not have all the necessary permissions;
2. that is discriminatory, obscene, pornographic, defamatory, likely to incite racial hatred, in breach of confidentiality or privacy, likely to cause annoyance or inconvenience to others, that encourages or amounts to a criminal offence, gives rise to civil liability, or is otherwise against the law of the United Kingdom;
3. that is harmful, including but not limited to computer viruses, Trojan horses, corrupted data or other potentially harmful software or data.

1.8 We will co-operate fully with any law enforcement authority or court order requiring us to disclose the identity or details of anyone posting material on this website in breach of paragraph 1.7.

Links to and from other websites

1.9 This website contains links to other websites. A link does not mean we endorse that website. If you visit another website through a link on ours, you do so at your own risk.

1.10 Anyone may link to this website, provided that:

1. you do not suggest that we endorse another party's services or products unless we have agreed this in writing;
2. you do not misrepresent your relationship with this website; and
3. the linking website does not contain offensive or controversial content, or content that infringes any intellectual property or other rights of a third party.

1.11 If you link to this website in breach of paragraph 1.10, you will indemnify us for any loss or damage suffered by this website as a result.

Disclaimer

1.12 We take all reasonable steps to keep the information on this website accurate and up to date, but we do not guarantee that all of it is.

1.13 All material on this website is provided without any warranty of any kind. You use it at your own discretion. Nothing on this website is medical, legal or financial advice.

Exclusion of liability

1.14 We do not accept liability for any loss or damage you suffer as a result of using this website.

1.15 Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, or any other liability that cannot be excluded under the law of the United Kingdom.

Law and jurisdiction

These terms are governed by the law of England and Wales. Any dispute arising in connection with them is subject to the exclusive jurisdiction of the courts of England and Wales.

Online shop

Items sold in our online shop cannot be returned, exchanged or refunded unless they are faulty. If you receive a faulty item, please contact us using the details below. Card payments are handled securely by Stripe; please raise any payment security concerns with us and we will take them up with Stripe.

Our details

Name: Phelan-McDermid Syndrome Foundation UK
Registered charity no. 1157423
Address: 99 Highgate West Hill, London, N6 6NR
Email: info@pmsf.org.uk